Customer Disservice
A short story26 total reviews
Comment from dragonpoet
Hi Jessica,
This a scary story that probably happens more often than we think. Poor customer service with a happy voice is the most annoying thing. This company should be sued for selling a product they know has a problem. I can't believe, or maybe I can, that they asked you to spend an extra 24.95 for express shipping. Did you go down and get it to see if the cup used now. If so, you could call them back and leave a message telling them to put a note in the package to say if he top doesn't come off drop it from a height before calling customer service to complain.
Congrats on winning the contest.
Keep writing and stay healthy
Have a great day.
Joan
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Hi Jessica,
This a scary story that probably happens more often than we think. Poor customer service with a happy voice is the most annoying thing. This company should be sued for selling a product they know has a problem. I can't believe, or maybe I can, that they asked you to spend an extra 24.95 for express shipping. Did you go down and get it to see if the cup used now. If so, you could call them back and leave a message telling them to put a note in the package to say if he top doesn't come off drop it from a height before calling customer service to complain.
Congrats on winning the contest.
Keep writing and stay healthy
Have a great day.
Joan
Comment Written 10-Mar-2025
Comment from Sally Law
Congratulations on your blue ribbon, Jess! This is the funniest thing I have ever read on FanStory! Oh, on needed this.
Comedy in perfection of the things that drive us nuts and sometimes over the edge. Take a bow!
Sending you my best today as always.
Sal XOs
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Congratulations on your blue ribbon, Jess! This is the funniest thing I have ever read on FanStory! Oh, on needed this.
Comedy in perfection of the things that drive us nuts and sometimes over the edge. Take a bow!
Sending you my best today as always.
Sal XOs
Comment Written 07-Mar-2025
Comment from Ric Myworld
I haven't been around much in the last couple months and just happened to tune in today to read this fantastic story of the month winner. Congratulations on your well deserved blue ribbon! Thanks for sharing.
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I haven't been around much in the last couple months and just happened to tune in today to read this fantastic story of the month winner. Congratulations on your well deserved blue ribbon! Thanks for sharing.
Comment Written 06-Mar-2025
Comment from Contests
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 A seven star rating from the Contest Committee for the recognition this post has received from the FanStory community. While this was not a Contest Committee decision, the committee recognizes this achievement with a seven star review. |
Comment Written 06-Mar-2025
Comment from Debi Pick Marquette
OMGosh, Jess, this is hilarious. It may be fiction, but it is so close to real life, for the excellent way you describe it. I laughed through the whole thing. My favorite part and I am still chuckling is, "Her enthusiasm made me miss the xylophone."
Haha, too good.
Your creative thinking amazes me and I loved how you ended it with throwing it and in a few seconds, the lid popped off. What an awesome ending.
This reminds me of my pet peeve moments that are much like this, but when I get someone who can't speak proper English. Their accent is so strong that I can't understand them. Why do companies give them those jobs? I have nothing against them, but I just can't understand them.
Anyway, your story is brilliant and I am so sorry I don't get this way too often, but I hope to change that if I ever get my sight back.
However, congrats on your "Story of the month" nomination. It is so deserving.
Just want to tell you, too, how much I am enjoying the dance. LOL.
Love ya, Honey! Debi
reply by the author on 05-Mar-2025
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OMGosh, Jess, this is hilarious. It may be fiction, but it is so close to real life, for the excellent way you describe it. I laughed through the whole thing. My favorite part and I am still chuckling is, "Her enthusiasm made me miss the xylophone."
Haha, too good.
Your creative thinking amazes me and I loved how you ended it with throwing it and in a few seconds, the lid popped off. What an awesome ending.
This reminds me of my pet peeve moments that are much like this, but when I get someone who can't speak proper English. Their accent is so strong that I can't understand them. Why do companies give them those jobs? I have nothing against them, but I just can't understand them.
Anyway, your story is brilliant and I am so sorry I don't get this way too often, but I hope to change that if I ever get my sight back.
However, congrats on your "Story of the month" nomination. It is so deserving.
Just want to tell you, too, how much I am enjoying the dance. LOL.
Love ya, Honey! Debi
Comment Written 04-Mar-2025
reply by the author on 05-Mar-2025
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Thank you so much, my Debi!!! Sending you lots of love and prayers. Keep me posted!! Xoxoxo
Comment from Aiona
Oh gosh! Is this a true story????? How annoying!!!! I was so annoyed. So if this isn't a true story, wow! You have managed to raise my blood pressure and simultaneously lower it by making me belly laugh!!!! Six star wordsmith, for sure!
reply by the author on 05-Mar-2025
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Oh gosh! Is this a true story????? How annoying!!!! I was so annoyed. So if this isn't a true story, wow! You have managed to raise my blood pressure and simultaneously lower it by making me belly laugh!!!! Six star wordsmith, for sure!
Comment Written 04-Mar-2025
reply by the author on 05-Mar-2025
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Lol! Thank you so so much!
Comment from evilynne
That is hilarious. It is well written and funny. There is, of course, a hint of truth here. We have all been victims of defective sales items and most of us have had experience with the "on hold" situation. Evi
reply by the author on 05-Mar-2025
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That is hilarious. It is well written and funny. There is, of course, a hint of truth here. We have all been victims of defective sales items and most of us have had experience with the "on hold" situation. Evi
Comment Written 03-Mar-2025
reply by the author on 05-Mar-2025
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Evi, thank you so much! XO
Comment from Harambe iz ur Daddy
Outstanding. Perfectly paced to match the tedium. Exactly the right similes to illustrate the seething, excruciating customer service experience. I could go on, but I'm at Starbucks and need to get up to pee.
Untouched by human hands. <= not technically true at this point, unless you had started with kitchen gloves in the first place trying to open it,
but I'm sure that was the case when it arrived
A couple display tips for you --
Image alignment: this annoying site defaults non-poetry images to make the text align to the right, rather than starting below, so you threw in some what space to try to subvert that. However, viewed on a phone, your text will start a variable length below the image, and appear like a mistake. And on a computer, unless the browser window size is exactly the same size as the device you wrote it on, it ALSO starts lower, except not nearly as far so it's still to the right of the image and looks like a mistake.
How to fix this: Under the "advanced options" at the bottom of the image editor, set your image size to small. This will make the text start below the image regardless of the device you're using, and it won't actually make the image that small. The only aggravation at this point is that the gap between your image and text will be virtually nonexistent, so I put in one line break on stories, and this appears uniformly on all devices.
And if you want your image to be transparent, you can adjust this easily at a website like remove.bg.
All I want to know now is... is this a true story?
🦍
reply by the author on 05-Mar-2025
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Outstanding. Perfectly paced to match the tedium. Exactly the right similes to illustrate the seething, excruciating customer service experience. I could go on, but I'm at Starbucks and need to get up to pee.
Untouched by human hands. <= not technically true at this point, unless you had started with kitchen gloves in the first place trying to open it,
but I'm sure that was the case when it arrived
A couple display tips for you --
Image alignment: this annoying site defaults non-poetry images to make the text align to the right, rather than starting below, so you threw in some what space to try to subvert that. However, viewed on a phone, your text will start a variable length below the image, and appear like a mistake. And on a computer, unless the browser window size is exactly the same size as the device you wrote it on, it ALSO starts lower, except not nearly as far so it's still to the right of the image and looks like a mistake.
How to fix this: Under the "advanced options" at the bottom of the image editor, set your image size to small. This will make the text start below the image regardless of the device you're using, and it won't actually make the image that small. The only aggravation at this point is that the gap between your image and text will be virtually nonexistent, so I put in one line break on stories, and this appears uniformly on all devices.
And if you want your image to be transparent, you can adjust this easily at a website like remove.bg.
All I want to know now is... is this a true story?
🦍
Comment Written 28-Feb-2025
reply by the author on 05-Mar-2025
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Lol!
I fixed the "untouched" line, thank you for pointing that out!
This is a work of fiction, heavily inspired by the many "Christies" I've had the pleasure of experiencing.
Thanks so much for the review, and I hope you made it to the bathroom!
XOXO
Comment from LJbutterfly
Your experience reminded me of my friend's experience with her coffee maker and my experience with my Shark Vac. I love the way you went through each detail, including the annoying 'on hold' music, and your controlled patience with Christie. I enjoyed the humor of this well-written short story.
reply by the author on 05-Mar-2025
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Your experience reminded me of my friend's experience with her coffee maker and my experience with my Shark Vac. I love the way you went through each detail, including the annoying 'on hold' music, and your controlled patience with Christie. I enjoyed the humor of this well-written short story.
Comment Written 26-Feb-2025
reply by the author on 05-Mar-2025
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Thank you so much!
Comment from Michael Ludwinder
This is absolutely hilarious! The way you build up the frustration with Christie was so well done. The exaggerated dialogue had me laughing out loud. And that ending was perfect. This was such a fun read!
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This is absolutely hilarious! The way you build up the frustration with Christie was so well done. The exaggerated dialogue had me laughing out loud. And that ending was perfect. This was such a fun read!
Comment Written 26-Feb-2025
